FAQs

Frequently Asked Questions (FAQ)

1.How can I contact your team? You can reach our team via email at nestoshower@gmail.com. We aim to respond to all inquiries within 24 hours, Monday through Friday.

2.Where are your products shipped from? Our products are sourced from trusted suppliers and shipped directly from their warehouses located around the world. This allows us to offer a wide selection of items at competitive prices.

3.What is your shipping policy? We offer standard shipping on all orders, with delivery times varying depending on the destination and product availability. Please refer to our Shipping Policy page for more information.

4.Do you offer expedited shipping options? Yes, we do offer expedited shipping options for select products. During the checkout process, you will have the opportunity to choose your preferred shipping method and view the associated costs and estimated delivery times.

5.What payment methods do you accept? We accept payment via all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we offer the option to pay securely through PayPal for added convenience.

6.Do you offer refunds or returns? Yes, we offer a 30-day refund policy on all eligible products. If you are not completely satisfied with your purchase, simply contact our customer support team within 30 days of receiving your order to initiate the return process.

7.How do I initiate a return or request a refund? To initiate a return or request a refund, please contact our customer support team with your order number and reason for the return. Our team will provide you with further instructions on how to proceed.

8.Are there any products that are not eligible for returns? Some products, such as personalized items or items marked as final sale, may not be eligible for returns. Please refer to our Returns Policy page for a detailed list of ineligible items.

9.Can I track my order? Yes, once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package.

10.Do you offer wholesale or bulk ordering options? Yes, we offer wholesale and bulk ordering options for select products. Please contact our customer support team for more information on pricing and availability.